Explore some features we think you’ll need.
Comprehensive Solutions Tailored for Your Agency’s Success
- Scheduling Management: Effortlessly schedule caregiver shifts and appointments.
- Collections & Billing: Automated invoicing and payment collection processes.
- Recruitment & Onboarding: Attract and onboard qualified caregivers efficiently.
- Payroll Solutions: Remove payroll headaches with our integrated solutions.
- Caregiver & Care Seeker Communication: Improve communication and tracking for better care.
Cloning Yourself in your work life is now possible.
We know you can’t clone yourself, but with all the hats you wear in your business,
you need a software that can juggle numerous tasks while staying simple and easy to use.
Here is how we think we can help.
The CEO You….
1. Streamlined Operations & Time Savings
Caregiver software automates key tasks like scheduling, payroll, and billing, freeing you from manual oversight of everyday operations. This efficiency saves time and allows you to focus on strategic decision-making, growth opportunities, and improving service quality.
2. Improved Communication & Collaboration
With built-in messaging and communication tools, the software facilitates seamless interactions between caregivers, clients, and your internal teams. As a CEO, this ensures that everyone stays on the same page, reducing misunderstandings and improving the overall care experience.
3. Real-Time Data & Decision-Making
Access to real-time data on agency performance, caregiver productivity, and financial health allows you to make data-driven decisions. Having a clear view of your agency’s status helps you identify issues, measure success, and quickly adapt to new opportunities or challenges.
4. Scalability & Growth
Caregiver software is designed to scale as your business grows. Whether you’re expanding your caregiver team or taking on new clients, the system can handle the increased complexity without overwhelming your operations. This flexibility allows you to focus on scaling your agency while ensuring everything runs smoothly.
The Caregiver You
As a caregiver managing other caregivers, here are four essential things you need when scheduling, tracking, verifying talent, and acting as a CRM:
1. Efficient Scheduling Tools
You need a system that allows you to easily schedule shifts based on caregivers’ availability, skill sets, and client needs. The ability to quickly assign, adjust, and notify caregivers in real-time is crucial to ensure smooth operations.
2. Real-Time Tracking & Monitoring
Having the ability to track caregivers’ locations, time spent with clients, and task completion in real-time helps you ensure everyone is where they need to be, providing the care that’s expected. This tracking helps maintain accountability and provides insight into performance.
3. Talent Verification & Credential Management
To verify talent, you need tools that store and manage caregivers’ qualifications, certifications, and background checks. This ensures you’re always deploying qualified caregivers and staying compliant with regulations.
4. Comprehensive CRM for Client & Caregiver Relationships
You need a CRM that not only tracks caregiver performance but also manages relationships with clients. This includes tracking client feedback, updating care plans, and keeping records of communications, ensuring personalized and consistent service delivery.
Your Office
Manager Role
1. Streamlined Project Management & Task Coordination
Caregiver software allows you to easily organize and manage tasks, assign responsibilities, and monitor progress. This ensures that all caregiving activities, client needs, and internal operations are coordinated efficiently, saving you time and preventing bottlenecks.
2. Simplified Scheduling & Shift Management
With automated scheduling tools, you can assign shifts, manage time-off requests, and fill gaps quickly. The software also tracks caregivers’ availability and qualifications, ensuring the right person is assigned to each client, reducing scheduling conflicts.
3. Enhanced Customer Support & Communication
The software centralizes client and caregiver communication, making it easier for you to address concerns, respond to inquiries, and keep track of client preferences and feedback. This ensures a high level of customer satisfaction and consistent service.
4. Budget Tracking & Financial Oversight
Caregiver software often includes budget tracking features, allowing you to manage payroll, track expenses, and monitor financial performance in real-time. This helps you stay on top of the agency’s financial health and ensures that you’re working within budget constraints.
Your Accounting Role
Let us take the troublesome side out of accounting with automated solutions that simplify invoicing, payroll, and collections, so you can focus on growing your business, not managing its complexities.
1. No More Manual Invoicing
You no longer have to create and send individual invoices manually. The software automates invoicing, ensuring accuracy and timeliness, reducing the risk of errors and freeing up your time for more strategic financial tasks.
2. Stop Chasing Collections
No more tracking down late payments or managing overdue accounts. Automated payment reminders and integrated billing systems ensure that collections are handled efficiently, reducing cash flow delays and collection headaches.
3. Freedom From Running Payroll
With payroll automation, you don’t have to manually calculate wages, deductions, or taxes. The system handles it all, ensuring accurate and timely payments to caregivers while keeping you compliant with payroll regulations.
4. Never Track Down Caregiver Payments
No more chasing caregivers for timesheets or payments. The software automatically records hours worked, calculates pay, and processes payments seamlessly, allowing you to focus on broader financial management instead of administrative tasks.
The Recruiter Role
1. Easily Access Caregiver Inventory
Quickly pull from an existing pool of qualified caregivers based on specific criteria like skills, availability, and location, ensuring you always have the right person for the job at your fingertips.
2. Seamlessly Add New Caregivers
Easily onboard new caregivers into the system, with tools that allow you to add profiles, update certifications, and track availability, streamlining the recruitment process for direct hires.
3. Talent Validation & Skills Matching
Validate caregiver credentials, certifications, and skills within the software to ensure you’re placing the most qualified individuals in positions that align with their expertise and the needs of the clients.
4. Integrated Background Checks
Run comprehensive background checks directly within the platform, ensuring compliance and safeguarding the quality of care by verifying that each caregiver meets legal and safety standards before being hired.
See how we’ve taken the hassle out of building your agency, with tools that simplify recruitment, scheduling, automated payroll, and real time tracking—all in one seamless platform.
OUR OFFER
Good To Have Options
We offer flexible pricing plans that scale with your agency’s growth.
Whether you’re a small agency just getting started or a large operation
managing hundreds of caregivers, Dwell at Home has a plan for you.
Startup Agency
If your business is earning
Includes: Basic scheduling, collections, and payroll.
Perfect for the Agency just getting started
$49/month
Working Agency
If your business is earning over
Includes: Everything in the Starter Plan + recruitment tools, enhanced communication features, and performance tracking.
$99/month
Get answers for questions about DAH
You may have more questions, and we’re here to help—don’t hesitate to reach out for further information or clarification!
Frequently Asked Questions
1. What is Dwell at Home and how does it help my agency?
Dwell at Home is an all-in-one software solution designed to help care agencies manage scheduling, recruitment, billing, payroll, and communication. It automates everyday tasks, making it easier for you to focus on delivering high-quality care.
2. Can I customize the scheduling features for my agency’s needs?
Yes! Our scheduling tool is highly customizable, allowing you to create schedules based on caregiver availability, skills, location, and client requirements. You can also make real-time adjustments and notify caregivers instantly.
3. How does the software handle payroll and invoicing?
Our system automates payroll, calculating hours worked, tax deductions, and generating payslips for caregivers. It also automates invoicing and billing for clients, ensuring timely collections and reducing administrative workload.
4. Does the platform help with caregiver recruitment and background checks?
Yes, Dwell at Home includes tools to help you recruit and onboard new caregivers, store their certifications, and conduct background checks. You can easily validate caregiver talent and manage their profiles all in one place.
5. Can caregivers and clients communicate through the platform?
Absolutely. Dwell at Home offers a secure communication system that allows caregivers and clients to interact, share updates, and keep track of care plans, ensuring smooth communication and coordination.
6. Is my agency’s data secure?
Yes. We prioritize the security of your data with industry-standard encryption and data protection measures. Your agency’s information, as well as client and caregiver data, are safely stored and managed.
7. What kind of customer support do you provide?
We offer 24/7 customer support through email, phone, and live chat. Our team is dedicated to ensuring your agency runs smoothly with our software, and we are always here to help with any questions or issues.
8. How much does Dwell at Home cost?
We offer various pricing plans tailored to different agency sizes. Our plans are flexible and scalable as your agency grows. You can check out our Pricing page for more details or contact us for a custom quote.
9. Can I try Dwell at Home before committing?
Yes, we offer a free demo where you can explore all the features of our platform. Sign up for the demo to see firsthand how Dwell at Home can simplify your agency’s operations.
TESTIMONIALS
“Before Dwell at Home, our scheduling was a nightmare. Now, everything runs smoothly, and our caregivers love the system.”
— Mary A., Agency Manager
“Recruitment and onboarding used to take us weeks. Now, we can recruit and train caregivers within days.”
— John P., HR Manager
“We used to struggle with payroll discrepancies every month. With Dwell at Home, it’s all automatic and error-free.”
— Sarah K., Financial Officer
